Your information
Privacy Policy
Last updated: 3 November 2026
This policy explains how Through Fresh Eyes handles personal information when you visit this website or contact us. We use personal information only as described below and do not sell it.
Who is responsible for your information?
Through Fresh Eyes is responsible for the personal information described in this policy. For privacy questions or requests, email info@throughfresheyes.co.uk.
Information you provide
If you use the contact form, we collect the details you choose to provide: your name, email address, and message, plus any optional business name, telephone number, business type, or preferred contact method.
The form sends your enquiry by email to info@throughfresheyes.co.uk. The website does not keep a copy in a database. The enquiry will be held in the email account and may be retained in backups or mail-system records. We keep and use it only as long as needed to respond, manage our relationship, and meet legal or business record-keeping requirements.
How we use information
- To respond to your enquiry and communicate with you.
- To provide services you request and maintain relevant business records.
- To protect and maintain the website and help prevent misuse.
We rely on taking steps at your request before entering a contract, our legitimate interests in responding to business enquiries and operating the website, and any legal obligations that apply. If the basis for using information changes, we will explain this when appropriate.
Website hosting and service providers
Our website and email service providers may process information needed to deliver, secure and support the website and communications. This may include technical information such as IP addresses and server logs. Enquiries are processed by the providers that host and deliver our email account. These providers handle information under their own terms and privacy practices.
Cookies and analytics
This version of the website does not include analytics or advertising trackers and does not intentionally set analytics or advertising cookies. Our service providers may use essential technical mechanisms to deliver or protect the site.
Keeping information safe
We take reasonable steps to protect information, but sending information over the internet or by email cannot be guaranteed to be completely secure. Please do not include highly sensitive information in a website enquiry.
Your rights
Depending on the circumstances, UK data protection law may give you the right to request access to, correction or deletion of your personal information, to restrict or object to some uses, or to request a portable copy. To make a request, contact us using the email above. You can also complain to the Information Commissioner’s Office.
Changes to this policy
We may update this policy if the website or the way we handle information changes. The latest version and its update date will be published on this page.